Terms of Service

1. Who we are and what these terms cover

Streamboth is a live-streaming studio that runs in your web browser, available at streamboth.com. Streamboth is a product of Elannfarm Ventures, a business registered in Ghana ("we", "us"). These terms are an agreement between you and us about your use of Streamboth: the website, the studio, and any paid plan.

By using Streamboth you agree to these terms and to our Privacy Policy and Refund Policy. If you use Streamboth for a company or other organization, you're agreeing on its behalf and confirm you're allowed to.

2. Who can use Streamboth

You must be at least 13 years old, or older if the law where you live requires it. To buy a paid plan you must be an adult who can enter into a binding contract. Hosting a studio needs a Streamboth account; guests can join a studio without one. These terms apply to everyone who uses Streamboth.

3. Your account

Hosting a studio, going live, buying a plan and keeping scenes and songs with your account need a Streamboth account. Keep your sign-in details safe, and tell us straight away if you think someone else has used your account. You're responsible for what happens under your account. Give accurate information when you sign up, and keep your email address current so we can reach you about your account and billing.

4. What Streamboth does

• The studio runs in your browser. Cameras, microphones and screens are mixed on your computer into one picture and one sound.
• People in a studio connect to each other directly, browser to browser. When a direct connection isn't possible, their video and sound may pass through a relay service.
• When you click Go Live, your studio's output goes through our servers, which convert it and send it on to the platforms you've chosen, such as YouTube, Facebook or Twitch. We don't keep a copy.
• Recordings are made in your browser and saved straight to your device. On the Business plan (50 hours of recordings) and the Apex plan (150 hours; a 4K recording counts as 2.5 times its length) you can also save them to cloud storage with us, and buy 20 hours more at a time for a year (one payment, which doesn't renew by itself; when the year is up, recordings already saved stay, but new ones need room within what's left); they're kept until you delete them, or for 30 days after your account stops being on Business or Apex, then deleted. Keep your own copy of anything important — we look after them carefully, but cloud storage isn't a backup service.

We keep improving Streamboth, so features may change, be added or be removed. If we remove something that's a main part of a paid plan, we'll tell you in advance.

5. Your content

Everything you show, play, say or write in Streamboth is your content, and you keep all rights to it. You give us only the permission we need to run the service for you: for example, to pass your broadcast to the platforms you choose, to pass your chat messages to the other people in your studio, and to keep the recordings you save to your cloud storage. That permission ends when the content has been delivered, or when a stored recording is deleted.

6. Using Streamboth responsibly

You're responsible for what you stream, record and share. In particular, you agree that:

• you have the rights to everything you show or play, including music, song lyrics, videos, images and logos;
• everyone you bring on camera, or whose voice you broadcast or record, has agreed to it;
• you follow the rules of every platform you stream to.

You must not use Streamboth to:

• break any law, or help anyone else to;
• show or share sexual content involving minors, content that promotes terrorism or violence, or content that harasses, threatens or exposes other people's private information;
• infringe anyone's copyright, trademark, privacy or other rights;
• send spam, malware or anything designed to harm other people's devices;
• try to break into, overload, copy or interfere with Streamboth or other people's studios, or get around plan limits.

7. Stream keys and other platforms

Your stream keys and your accounts on YouTube, Facebook, Twitch and other platforms are yours to look after. Keep your stream keys private. We're not responsible for what those platforms do, for example ending a stream, limiting your channel or removing a video. If you connect your YouTube channel to Streamboth (to read and reply to your live chat), you agree to be bound by the YouTube Terms of Service. Streamboth isn't affiliated with, or endorsed by, YouTube, Google, Facebook, Meta or Twitch. Their names are trademarks of their owners.

8. Plans, billing and renewal

• The Free plan costs nothing and has the limits shown on our Pricing page, such as output resolution, the number of destinations, monthly stream minutes, and which designs and features (like extra cameras and co-hosts) you can use, and it shows the Streamboth logo on your stream. When the month's stream minutes run out, a broadcast in progress ends; you can go live again the next month, or straight away by upgrading. Recording doesn't use stream minutes.
• Paid plans are billed in advance, monthly or yearly, through our payment provider, Stripe. Prices are shown on the Pricing page and at checkout, plus any taxes that apply.
• Paid plans renew automatically at the end of each billing period until you cancel. You can cancel any time from Pricing → Manage billing. Your plan stays active until the end of the period you've paid for, and then you move to the Free plan.
• You can switch plans any time from the Pricing page. A switch takes effect straight away: moving to a higher plan, you pay the difference for the rest of the current period; moving to a lower plan, the unused amount is credited against your next payments.
• If a payment fails, we may move your account to the Free plan until it's sorted out.
• If we change the price of your plan, we'll tell you before your next renewal, so you can cancel first if you don't want to continue.
• The Teleprompter and Scripture on our website (under Standalone Apps) are subscriptions of their own, separate from your studio plan: each is billed in advance, monthly or yearly, through Stripe, at the price shown on its page and at checkout, and renews automatically until you cancel. The Teleprompter comes with a 7-day free trial, once per account, with no card needed; when it ends, it stops working until you subscribe (subscribing during the trial, your first payment is taken when the trial ends). Scripture has a Free plan (presenting verses, Bibles, songs and slides) and three paid plans — Pro, Business and Apex — each with what its card lists (for example, importing past sermons with a number of hours each month on Business and Apex, which don't carry over to the next month); Pro can be tried free for 7 days, once per account. You can change plan from Change plan on its page: Stripe charges or credits the difference straight away. When a paid plan ends, Scripture goes back to the Free plan, and what you saved with your account stays. You can cancel either one any time from Manage billing on its page (or Pricing → Manage billing); it stays usable until the end of the period you've paid for. If a payment fails, we may pause access to that tool until it's sorted out.
• Chronicles, Gatherings and Lyceum (under Standalone Apps) are subscriptions of their own, separate from your studio plan and from each other: each is billed in advance, monthly or yearly, through Stripe, at the price shown in the app and at checkout, and renews automatically until you cancel. The person who sets up a church, organiser or school in one of them (its owner) pays, and that one subscription covers everyone on its team. Each comes with a 7-day free trial, once per account, with no card needed (subscribing during the trial, your first payment is taken when the trial ends). When the trial or the subscription ends, the team's screens stop working until the owner subscribes again; what was added is kept, and the public pages — event pages and tickets, the parent page, and the giving and connect pages — keep working. You can cancel any time from Manage billing in the app's Settings (or Pricing → Manage billing); it stays usable until the end of the period you've paid for. If a payment fails, we may pause the app until it's sorted out.
• The Service plans (Service Pro, Service Business and Service Apex, on Pricing → Enterprise) are studio plans like the others, billed the same way: each includes everything in Apex, plus the studio Script's extras for that plan (listening with AnnanAI, and Audience from Service Business) and more cloud storage. They have no free trial. You can move between any of the plans, or cancel, from Manage billing.
• AnnanAI captions (Apex and the Service plans): when the host picks AnnanAI to write the studio's live captions, 10 hours a month are included (each calendar month, UTC; unused hours don't carry over). After that, captions carry on at $2 an hour, counted by the minute, and the total for the month is charged once the month is over, to the card on your plan, as a separate payment with its own receipt. The Captions card in the studio shows the hours used and the amount so far. A charge under $0.50 isn't taken. If your plan has no card to charge (for example, a plan given by us), AnnanAI captions stop at the included hours and Chrome's captions carry on instead. You can switch back to Chrome's captions, which are free, at any time.
• Chronicles (under Standalone Apps; a subscription, as above). A church that uses it is responsible for the information it keeps there about its members and their children — having their permission where the law needs it, keeping it accurate, and choosing who on its team can see it — and for any messages it sends from it. The person who sets up a church's Chronicles is its owner and can invite and remove team members. A church that gives members private links (streamboth.com/c/…) or puts up check-in QR codes is responsible for sharing them only with the right people and for turning off a link that may have been passed on; anyone holding a member's link can see and change what that page shows. The members map uses OpenStreetMap data (© OpenStreetMap contributors) and may place an address only roughly. Certificates Chronicles prints are the church's own record; Streamboth doesn't check or vouch for them. Moving records in from another system (Planning Center, Breeze, ChurchSuite or a spreadsheet) is the church's choice, and it is responsible for having the right to bring that information in.
• Chronicles online giving. A church may take gifts online in one of two ways. With its own account, it connects its own Paystack and/or Stripe account: gifts are paid straight to the church under its agreement with that company, the church is responsible for that account, its fees, refunds and disputes, and Streamboth is not a party to the payment. With "Streamboth collects and pays out", gifts are paid through Streamboth's Paystack account (Elannfarm Ventures) as the church's collecting agent, and Paystack pays them on to the account the church gives, less Paystack's fee (and any share for Streamboth, which Chronicles shows before the church chooses this way); the church must give an account it is entitled to receive money into and keep it correct, and we may pause collecting for a church, or hold a payout while Paystack or we look into it, if a gift appears to be fraudulent, disputed or against the law. A gift is a gift to the church, not to Streamboth: a giver who wants a gift refunded asks the church, and a church that agrees refunds it through its own account, or, when Streamboth collected it, asks us and we refund it through Paystack if it hasn't yet been paid out (otherwise the church refunds the giver itself). A giver can stop a monthly gift from their member page or by asking the church. The church is responsible for any receipts or tax statements its law requires; those Chronicles makes are a convenience.
• Gatherings (under Standalone Apps; a subscription, as above). An organiser is responsible for its events, their accuracy, any permits, the tickets it sells and honouring them, refunds and cancellations, and the people it lets in. Ticket money is paid to the organiser through its own Paystack or Stripe account, or through Streamboth's Paystack account as the organiser's collecting agent (on the same terms as Chronicles online giving above); Streamboth isn't the seller of any ticket. A buyer who wants a refund asks the organiser.
• Lyceum (under Standalone Apps; a subscription, as above). A school that uses it is responsible for the information it keeps about its students, their families and its staff — having the right to keep it, keeping it accurate and choosing who sees it — and for the fees it charges, its receipts, report cards and the messages it sends. A family's page opens only for a parent signed in with an email the school has for that family; a school is responsible for keeping those emails correct. Fees paid online reach the school through its own Paystack or Stripe, or through Streamboth's Paystack as the school's collecting agent (as above); a fee is refunded by the school.
• Refunds are covered by our Refund Policy.

9. Keeping Streamboth running

We work to keep Streamboth available and reliable, but we can't promise it will always be uninterrupted or error-free. A live stream depends on many things outside our control, including your internet connection, your computer and browser, and the platforms you stream to. Sometimes we also need to update or maintain the service. For important broadcasts, do a short test stream first, for example an unlisted one.

10. Ending or suspending your use

You can stop using Streamboth any time, and ask us to delete your account by contacting us. We may suspend or close your account, or stop you from going live, if you break these terms, if the law requires it, or to protect Streamboth, its users or other people. Where it's reasonable, we'll tell you why and give you a chance to fix the problem first. If we close your account for a reason other than you breaking these terms, we'll refund the unused part of any paid period.

11. Disclaimers

As far as the law allows, Streamboth is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Nothing in these terms limits rights you have under consumer law that can't be limited.

12. Limits on our liability

As far as the law allows, we aren't liable for indirect or consequential losses, such as lost profits, lost revenue, lost data, lost audience or harm to your reputation, including losses caused by an interrupted stream or recording. Our total liability to you for any claim about Streamboth is limited to the greater of what you paid us in the 12 months before the claim, or US$50. These limits don't apply where the law doesn't allow them, such as for death or personal injury caused by negligence, or for fraud.

13. Claims about your content

If someone makes a claim against us because of your content, or because you broke these terms or the law, you agree to cover our reasonable losses and costs from that claim, as far as the law allows.

14. Changes to these terms

We may update these terms as Streamboth changes. We'll post the new version here and change the date at the top. If a change is significant, we'll tell you by email or with a notice in the app before it takes effect. If you keep using Streamboth after that, you accept the new terms. If you don't agree, you can stop using Streamboth and cancel any paid plan.

15. Governing law and disputes

These terms are governed by the laws of the Republic of Ghana.

• Talk to us first. If you have a dispute with us, email streambothlive@gmail.com or use our Contact page, describing the problem and what you'd like us to do. If we have one with you, we'll do the same. We both agree to try in good faith to settle it within 30 days before taking it to court. Any time limit for bringing a claim is paused while we try.
• Small claims. Either of us can take a small claim to a court that hears small claims instead, in Ghana or where you live, as long as the claim qualifies there.
• Other disputes will be handled by the courts of Ghana.

Nothing here stops either of us from asking a court for an urgent order, for example to stop misuse of Streamboth. If you're a consumer, you also keep any right you have to bring a claim in the courts where you live, and the protection of your country's consumer laws.

16. Contact us

Questions about these terms: email streambothlive@gmail.com, or use our Contact page.
Streamboth, a product of Elannfarm Ventures (Ghana)